Utility Billing

Since 1978, QS/1 has provided high-quality technology solutions to the public sector. QS/1′s user-friendly software helps utilities of all sizes handle every aspect of management, from billing and one-time charges to complicated demand calculations. QS/1 is the single source for all your software needs. Unlike other providers, QS/1 offers Internet/IVR payments, bill printing and mailing services.

Easy to Learn and Use

  • Easy system navigation tools
  • Accommodate any combination of rates and services
  • Quickly access account status
  • Wizards simplify meter change outs and adding accounts and meters
  • Interfaces with hand-held meter reading software
  • Integrates with QS/1’s Accounting Suite
  • Easily accessible Help files

Billing and Payment Options

  • Calculate and print bills for customers
  • Offer customers flexible payment options, such as bank drafts, online and IVR payments
  • Online and automated payments display immediately
  • Automatically apply deposits to final bills
  • Generate deposit refund checks on final bills
  • Offer equalized payment options and flexible cycle billing options
  • Add connection and disconnection charges
  • Add multiple deposits to a single account
  • Offer bill printing/mailing service
  • Allow customers to sign up for paperless billing

Tracking and Reporting Capabilities

  • Maintain detailed information on accounts
  • Track multiple locations for a customer on a single account
  • Record consumption totals
  • Detect possible meter reading errors
  • Generate and print disconnect lists and work orders
  • Store detailed records using Document Imaging
  • Create and store PDFs of reports
  • Generate rate-code studies utilizing historical billing data
  • Send email notifications to customers, i.e., boil water notices
  • Integrates with QS/1’s Accounting Suite
  • Create customized reports and data exports to Excel® and other formats